Terms and Conditions | Dyson Revive
Terms and Conditions
Welcome to Dyson Revive. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
Disclaimer
Independent Seller Status:
Please be aware that Dyson Revive is an independent seller and is not an official retailer or affiliate of Dyson. Our website and all its contents, including the products listed, are not endorsed by, directly affiliated with, maintained, authorized, or sponsored by Dyson.
Product Authenticity and Condition:
All products mentioned in our listings are genuine Dyson products (unless specified otherwise) that have been refurbished. We take great pride in the quality of our refurbishment process, ensuring that each product meets high standards of functionality and reliability. However, it's important for our customers to understand that these products are pre-owned, refurbished items and not new from Dyson.
No Affiliation with Dyson:
Dyson Revive operates independently, and our business activities, services, and products are not associated with Dyson in any official capacity. The use of the Dyson brand name on our website is for identification and reference purposes only and does not imply any association with the Dyson brand.
Warranty and Guarantees:
As we are an independent seller, the original manufacturer's warranty from Dyson may not apply to the products sold on our website. Dyson Revive may offer its own warranties or guarantees as specified in the product descriptions, but these are separate from any warranty offered by Dyson for new products.
Customer Acknowledgement:
By using our website and purchasing our products, customers acknowledge and agree that Dyson Revive is an independent entity, and they understand the nature of the refurbished products sold by us.
For any queries or concerns regarding our products or your purchases, please feel free to contact us through our website at https://dysonrevive.com.au.
Definitions of Product Conditions
Genuine Dyson Refurbished Parts: These are authentic, previously used Dyson parts that have undergone a thorough cleaning and testing process to ensure they meet our high standards for sale. The term "refurbished" indicates that while the parts are not new, they are genuine Dyson parts restored to full functionality.
Refurbished Genuine Dyson Batteries: These are genuine Dyson batteries that have been previously used. They have not been altered or modified in any way and are sold in their current used condition. The term "refurbished" in this context means the battery is a genuine Dyson product that has been pre-owned.
Brand New Replacement Parts: These items are newly manufactured by third-party manufacturers specifically for use with Dyson vacuums. They are not branded or produced by Dyson but are designed to be compatible with Dyson products.
Refurbished Items: Any item listed with the word "refurbished" in the title is a used item and may show signs of wear. However, all refurbished items have been fully tested and are confirmed to function as expected before being listed for sale.
Warranty Coverage
All refurbished parts are covered by a warranty. For detailed information on the coverage, exclusions, and procedures for warranty claims, please refer to our Warranty Page.
General Terms
- Product Availability: All items are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order.
- Product Descriptions: We aim to describe and display our products as accurately as possible. However, we do not guarantee that the product descriptions, colors, information, or other content available on the site are 100% accurate, complete, reliable, current, or error-free.
- Purchases: If a product purchased from Dyson Revive does not match the description, your sole remedy is to return it in unused condition.
- Limitation of Liability: Dyson Revive shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Dyson Revive has been advised of the possibility of such damages.
By purchasing from Dyson Revive, you agree to these terms and conditions. We thank you for choosing us for your Dyson vacuum needs and look forward to serving you